Reference

How We Handle Your Personal Data

totokl4d info collects and stores only the personal data needed to operate your account, process deposits via DANA, OVO, GoPay or QRIS, and deliver account support — nothing…

No data sold to third partiesDANA, OVO, GoPay & QRIS transaction data encryptedAccount data access within 24 hours of requestCookies consent managed in account settingsContact [email protected] for any request
totokl4d info How We Handle Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about your stored data, a correction to request, or a deletion to initiate, our privacy support team is reachable seven days…

Email Privacy Support Send your data request to [email protected].
Live Chat — Privacy Queue Open the live chat widget in your account dashboard and select 'Privacy & Data'…
Account Settings Panel Navigate to Settings → Privacy in your account to download your stored data, update…
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply technical and procedural controls at every layer of data handling — from the moment you enter a DANA or OVO deposit detail to the point your account record is archived…

End-to-End Encryption

All data exchanged between your device and our servers — including QRIS and GoPay payment tokens — travels over TLS 1.3 encryption. Stored records use AES-256 at rest, meaning your details are unreadable without the decryption key held only by our infrastructure team.

Cookie Consent Controls

We use three cookie categories: strictly necessary (account login), analytics (anonymous session counts) and preference (lobby layout). You can enable or disable analytics and preference cookies at any time via Settings → Privacy without affecting your account login or payment flow.

Account Security Alerts

Every login from a new device or IP address triggers an automatic email alert to your registered address. If you did not initiate the login, the alert contains a one-click block link that locks the session immediately and flags the event for our security team to review.

Data Retention Schedule

Active account data is retained while your account remains open. If you close your account, non-financial profile data is deleted within 30 days. Transaction logs linked to DANA, OVO, GoPay or QRIS deposits are kept for five years as required for financial audit purposes, where local law permits.

Third-Party Data Sharing

We share data only with the payment processors that operate DANA, OVO, GoPay and QRIS connections, and only the minimum fields those processors need to complete a transaction. We do not sell, rent or exchange your personal data with marketing networks or data brokers under any circumstances.

How to Request Data Changes

Submit a data access, correction or deletion request via email to [email protected] or through the Settings → Privacy panel. We will confirm the action taken within 72 hours and send a completion notice to your registered email once the change is applied to your account record.

Common Questions About Your Privacy Rights

The questions below reflect what account holders in Indonesia most commonly ask about how their personal data is handled on totokl4d info. If your question is not listed here, the privacy team is reachable via email or live chat during 08.00–22.00 WIB, seven days a week.

We collect your name, email address, phone number, and the payment identifier you use — such as your linked DANA or OVO account. We also log device type and IP address for security purposes. We do not collect data you have not provided directly through your account registration or payment flow.

Non-financial profile data such as your name and email is deleted within 30 days of account closure. Transaction records linked to DANA, OVO, GoPay or QRIS are retained for five years to meet financial record-keeping requirements, where local law permits, after which they are permanently deleted from our systems.

Yes. Go to Settings → Privacy in your account dashboard and select 'Download My Data'. We will compile your profile data, login history and transaction summary into a single file and make it available for download within 24 hours of your request being submitted.

We share payment identifiers only with the specific processor completing your transaction — for example, the QRIS gateway when you make a QRIS deposit. No payment data is passed to advertisers, data brokers or third parties outside the transaction chain. The processor receives only the minimum fields needed to settle the payment.

Send a correction request to [email protected] with your account ID and the field you need updated. Alternatively, use the live chat Privacy queue available 08.00–22.00 WIB. We confirm the correction within 72 hours and send a completion notice to your registered email address.

We use three cookie types: strictly necessary cookies for your login session, anonymous analytics cookies for session count data, and preference cookies that remember your lobby layout. You can disable the analytics and preference categories at any time in Settings → Privacy without affecting your ability to log in or make payments.

You will receive an automatic email alert for every new-device login. That alert includes a one-click block link to lock the unrecognised session immediately. After blocking, contact our privacy and security team via live chat or email so we can review the access log and secure your account record.